Power Referrals and The Customer Rules…
Robert and I continue to offer our BusinessCast podcast listeners some leading-edge business resources.
The newest additions include some very exciting books from the folks at McGraw Hill. The two new titles include:
- Power Referrals : The Ambassador Method for Empowering Others to Promote Your Business and Do the Selling for You (2009) – Andrea Sittig-Rolf;
And
- The Customer Rules: The 14 Indispensable, Irrefutable and Indisputable Qualities of the Greatest Service Companies in the World (2009) – C. Britt Beemer and Robert L. Shook.
These books or so new that they aren’t even on the shelves yet!
So, find out how you can get these — and other practical business books –absolutely FREE by listening to the BusinessCast Podcast ‘Blog Review’ Episode.
Also see an earlier BusinessCast blog post for some of the other books available.